MESSAGE FROM CHIEF EXECUTIVE OFFICER

Being a market leader has required us to think beyond mere survival. We have had to maintain our aircraft fleet and workforce while also operating with the utmost efficiency so that when opportunities begin to return, we will be fully ready to act, compete and seize those opportunities to again grow by leaps and bounds.

Being a market leader has required us to think beyond mere survival. We have had to maintain our aircraft fleet and workforce while also operating with the utmost efficiency so that when opportunities begin to return, we will be fully ready to act, compete and seize those opportunities to again grow by leaps and bounds.

After having operated amid the COVID-19 pandemic for the second year, we have fortified both our bodies and minds with short and long term plans to ensure our stability and continued sustainable growth. We have created new business opportunities such as cargo transport, extended our customer base to the lifestyle segment by offering various new services on airasia Super App, enhanced our brand value, and unceasingly adopted technological innovations to improve the quality of our service.

Our company’s recovery began in Quarter 4 of 2021, when we reinstated all of our domestic routes and domestic cross-regional connections. At the same time, our cooperation with public and private partners in the tourism industry resulted in a rejuvination of travel sentiment. Most importantly, we began to once again resume international flights in December, sending a signal of hope throughout the tourism sector.

The year 2022 is set to be a year of recovery as we believe “Nothing can compensate leisure travel” and expect domestic travel to return to pre-COVID-19 levels while we continue to bring international flights back into service. Certainly, we will be the most ready as a leading company in the market.

Allow me to extend my gratitude to our staff and executives for both their sacrifice and unified vision, as well as thank you to our passengers for their support and encouragement. With sustained energy and motivation, we will continue to be a leader and even grow beyond being just an airline. We await to see AirAsia fully return to the skies again very soon.

Mr. Santisuk Klongchaiya
Chief Executive Officer